🚚 Shipping Policy

At Relaxifaya, we’re committed to delivering your order quickly, safely, and reliably. Below you'll find everything you need to know about our shipping methods, rates, and timelines.

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📌 Order Processing

Once your order is placed, it is automatically sent to our warehouse or supplier for immediate processing. This includes:

1- Verifying order and payment details

2- Conducting quality checks

3- Preparing and packaging items

4- Scheduling dispatch with our delivery partners

⏱ Processing Time: 1–3 business days
During peak periods (e.g., holidays), processing may take an additional 1–2 days.

⚠️ Please Note: Once processing begins, we are unable to cancel or modify your order.

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💸 Shipping Rates & Delivery Times

We offer affordable flat-rate shipping worldwide. See the breakdown below:

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🎉 FREE SHIPPING OFFER

We're currently offering FREE standard shipping on all orders — no minimum required and no code needed!
Enjoy worry-free shopping while this offer lasts.

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🔍 Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email. You can use it to follow your shipment in real-time on our tracking page or via the carrier's website.

If you haven’t received your tracking number within 5 business days, please contact us at:

📧 Relaxifaya@outlook.com

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📦 Shipping Details & Customs

1- Orders ship Monday to Friday (excluding public holidays)

2- Shipping time estimates are provided by carriers and may vary by destination

3- International orders may be subject to customs fees, taxes, or import duties

4- Relaxifaya is not responsible for delays due to customs clearance or local postal services

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🧘 Your Peace of Mind Matters

At Relaxifaya, your comfort is our priority. That extends from the products we offer to the way we handle shipping and customer service. If you ever have concerns about your order or delivery, we’re here to help.

📩 Customer Support: Relaxifaya@outlook.com
🌐 Website: www.relaxifaya.com